Yes, Monro works by appointment. They might take a walk in if they have adequate time to complete the service. But those with appointments will be served first, just like at a doctor's office. First come, first serve. If you walk in at 12 wanting to have a brake line repaired, but someone made an appointment yesterday to have their car inspected today at 12, then Monro may not be able to fix your brake line right away. It also depends on how many of the garage bays are being used, and the amount of technicians available.
Good luck getting in as a walk in. They are always short handed.
No but it would help
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