we usually get silverware and napkins with every meal and make sure that they are in every bag but sometimes when it gets busy or if we are in a rush and have many orders, we tend to forget to get them in there! Sorry for the inconvenience
I had the same experience. Got three meals, no napkins, sauces, or forks. And they are always so slow, so it took like 10 minutes to get them, since it's all behind the counter now...
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