I had an inspection appointment for 10am. Arrived at 945am. Imagine my surprise when I got there and building is gutted and sign on the door says "due to mandatory evacuation, store is closed!".

Confirmed. That was my repair shop before the flood too, it has been closed for weeks now...phone there just rings. The next closest is Bridgeville. Is there a possibility you confused that with the one on Banksville (Rd)?

Are you sure that you called the right FIRESTONE store ? If you did call the right store then someone was playing games with you . The store has been closed on BANKSVILL RD for a while . They got hit pretty bady with a flood .

They were hit hard from the flooding.