I don't know where the pool of super customer service reps is, but I know, they told me I could go through the car wash until my car was completely free of the massive attack of bird droppings that occurred when I parked under a tree full of crows.
Probably a combination of both and a great hiring manager / staff. I get the same level of customer service at every location I have been to all over Washington / Oregon area.
Disapointed still have spotts on windshield and body of my car yet they ran in thru twice. Not very happy with results and raising price just some brushing on Kaddy's psrt would hsve helped I am not in a position after knee surgery to get out and scrub my car, wont be coming back
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