We do deliver to the Ivy Pointe housing area. It may not allow delivery through the app or online but all you have to do is call the store and talk to a human. We have delivered to Ivy Pointe ever since it was constructed. As far as management is concerned I have been through at least seven store managers in the last 22 years. Fast food sees constant change...a few of us strive to keep things as consistently fantastic as possible!
You're not missing much. This location is poorly managed. It amazes me that a company that built a dynasty on delivery has so many problems delivering
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