Got my order and was a bit confused why she served it in a larger cup and filled up with ice. She rolled her eyes and told me that’s what I order and was rude when I asked for a smaller cup. I had to pour it myself. Store wasn’t even busy...

Some employee only work without knowing the proper way they will learn in the long run have patience

My drink was overflowing the last time I was there. The cup had 2 lids. The lack of attention to detail there is pathetic. The area is nice but that staff has no standards

Go to the manager and let him/her know the barista name.

Talk to the manager now they can learn