You have to address this problem in person at the post office
You will have to go to a post office in PERSON and tell them your problem
There could be numerous reasons for this, such as you not having any mail that needs delivered, or you bever put in a change of address to your current residence. I would go in to one of the post offices and ask someone there. They may be able to help, or at least have a phone number you can call.
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