what if due to traffic you missed your bus, what's the outcome of that?

I've missed a bus before because I was about 5 minutes late, and used the chat function to contact Ourbus. They gave me a credit for the amount I paid for my bus ticket and I used that to book another ticket.

Smallest so called Finger lakes is dead wrong it's not the smallest of the Finger lakes might wanna check that out and change your review of Canadagiua lake!

Hi Regina You can reach out to us and we will credit the amount you oid for that booking to your OurBus wallet. It can be used for future bookings.

you can use that for another trip on OurBus via OurBus Credit

I doubt you can get a refund. Just book another bus - with them or another bus company.

Call customer's service