I'm just assuming you're a dash driver.. and that's a good question. If you're having to go inside, it's just helping them keep things streamlined for present customers. The dash customers are taken care of by the dash driver, including the inconvenience of having to go inside etc.
I'm not sure what you're asking if you pick up curbside that means you yourself pick it up instead of the doordash but if you're asking about why it has to be in a separate Lane or part of the building that would be their policy as far as that goes but that is a little strange
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