Has anyone ever dealt with the owner? I did today 10/12/21. He asked me to contact him to make it right. When I explained that there was no communication regarding the extra money for coffin shape, that $55 Pedicure would be completed by 2 ppl. cont

Theresa Sanjurjo | Nov 5, 2021 | Category: Nail salon in Wyomissing, Pennsylvania

LA SPA & NAILBAR - All questions

Address: 2765 Paper Mill Rd G3, Wyomissing, PA 19610, USA

Jessica Bye | Nov 5, 2021

This place is terrible!!!

Theresa Sanjurjo | Nov 5, 2021

The ower informed me that I should have read the menu it explains what will be done. Nowhere did it explain 2 ppl would do the pedicure and then I would wait 15 mins before someone would massage my feet and legs. When I attempted to explain the menu did not explain this he began to YELL! I told him to lower his voice, I am not your wife or one of your kids and you will not speak to me in that tone. I then proceeded to tell him what poor customer service that was for the owner to be yelling at the customer and I would update my google review. To which he responded "DO WHAT YOU WANT LADY AND DON'T EVER COME BACK TO THIS SALON AGAIN!" He then hung up the phone. If this is his way of "making it right" He is a sad excuse for what good customer service looks like. My bill was $100- $45 gel refill, I have acrylic that is $25, $5 for coffin shape, $55 for a piss poor pedicure that I had to finish removing the dead skin when I got home that night. Don't waste your money. No social distancing

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