Has anyone else have problems getting their refund? Gettin a response period? This is ridiculous! Day 11 & still no refund. Called & Ms Attitude was going to check and call us back. Nothing. Sent 2 emails. Nothing. Sent messages on Instagram. Nothing

Karen Williams | Nov 5, 2019 | Category: Scooter rental service in Las Vegas, Nevada

Scooter Rentals LV - All questions

Address: 3421 S Sammy Davis Jr Dr, Las Vegas, NV 89109, USA

esteban colque | Nov 5, 2019

I wouldn't go back there to do business again.

Rentaslingshot LV | Nov 5, 2019

After reading a few of the answers. I would like to say. Thank you for helping with the information. Obviously a disgruntle employee giving information probably won’t be as accurate as you need. I responded to your review but wanted to make sure you received it. Deposit returns can take 1 to 10 business days. If it takes anywhere longer than that then obviously we need to find out what is going on. There is very rare occasions that that happens but I can’t say that it doesn’t because it actually does happen sometimes. I apologize for the inconvenience but please be assured that your deposit has been processed and is in transit to you. We have already checked on this to make sure. Please understand that we are a business And I’ve been doing this for over five years now. We have no intention of holding anybody’s deposit unless it is rightfully so, from damages, theft, or any other reason that that would happen. Unfortunately sometimes things do slip through the cracks. We do apologize.

Jarrett Osburn | Nov 5, 2019

Yeah it takes awhile but it comes.

Charles Ploski | Nov 4, 2020

They still owe me $132 for a scooter I never rented. I will be filing a small claims suit.

Bill Caird | Nov 5, 2019

We had to wait for the refund 14 day's. It comes from a insurance company.

Teri Lee | Nov 5, 2019

I think that the average time is 15 to 10 bussiness days for all bussiness refunds on your card.

Winter Craigen | Nov 4, 2020

This is tourist trap. They use fake policies to charge you extra fees for their already wrecked scooters

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