There should be a number on the back of her EBT card if she has one already. It should connect her to the customer service center and they should be able to answer her questions, and should be able to fix the problem or tell her what she needs to do to fix it. It may take a few tries to get through to anyone since they changed the system though.. Other than that, I think the only option is to go into the dfs office for her county and talk to a worker, again a possible long wait, and I don't know if they handle any of that in office anymore... A lot has changed with how they do things..
That's right." 😊💐🌹
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