Hello! Sorry we missed your call. It’s hard to determine if you’re in need of a refill or if you are getting your prescription filled. If you were just seen at the clinic and did not get medication there, it is sent to a pharmacy that is designated by you (cvs, Walgreens, etc.). If you are in need of a refill, you have to stop in and see the doctor if they did not approve of a refill already. Thanks!
As far as I know. All Pharmacy issues must be done in person not over the phone.
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