Hi Deanna, You cannot make an appointment for an oil change at the Quick Lane. We're sorry you've continued to visit us at times with long wait times.You can always call ahead & ask us about the current wait, or even text us if that's more convenient for you at 7247212600.
All my oil changes are done here, My longest wait was 40 minutes.
Call & ask. I use the "Quick Lane" at Bill Brown Ford and they do not do appointments. Most Quick Lanes are first-com-first-served, and if, like Bill Brown Ford's Quick Lane, they open at 7 AM, people start lining up before 6:30 AM (Monday to Friday). If they open at 8 AM on Saturday, people start lining up at 7 AM..on a Saturday. I'm always one of them. And even being one of the first lined up, on a Saturday, it still takes an hour for an oil change, tire rotation and 23 point inspection. And it's ALWAYS a 2 hour wait during the week.
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