The folks in the store are awesome, more than willing to help. Took my wife's watch in and we were surrounded by people wanting to help. Fixed it on the spot, no charge! Plus lots of cool stuff to check out.
Take it into the store...
If it is just the battery, they will replace it while you wait and it is free of charge as well.
You have a lifetime warranty on the watch. Reach out to shinola and they can coordinate with you to send it in for repair. Just be prepared to go without your watch for about a month
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