Address: 441 W Canfield St, Detroit, MI 48201, USA
Phone: +13132852390
Sunday: 11AM–5PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Chantelle
EVERY time I visit here it's such a cozy atmosphere. All the colleagues here are fabulous & kind. I love that they are animal friendly. The coffee is ALWAYS on point too ♡ I love the little Cafe set up...these are just a few of the reasons why I love coming to this location
Tim Szczesny
Nice store with beautiful products. We purchased an attractive watch for "her" and a slim RFID security wallet for "him" with designs that we both like. May 2022 update: the Birdy watch stopped keeping accurate time 10 months after we bought it. I thought it was a battery issue, but the rep in the store stated there are multiple issues with the movement. The local store had to send the watch to the factory for an assessment using analysis tools they did not have in-store at Canfield. I will give a few stars for the watch design and customer service experience so far, but I just cannot recommend a watch that stopped working in less than one year. I do believe they will make this right, but this is our first Shinola purchase, and it does not give me confidence in the Shinola brand. While we were in the store looking at new products, we loved the gorgeous design of the Diamond Petoskey Book watch. We seriously considered buying it, but I can't imagine shelling out $2,900 if I have low confidence in the operational quality. October 2022 update: After another 5 months, the watch stopped keeping accurate time AGAIN. Same issue as before, so they sent it to the factory for repair. The only good thing I can say is that they stand behind their products with warranty repairs, but the quality is just not there. Will not buy another Shinola product, and I'm tired of driving from the suburbs to the Canfield location for repair. Dropping another star for my review.
Sean Street
Arrived there to have a watch band serviced. The employee went out of her way to ensure the watch was taken care of prior to us leaving, extremely fast and professional experience. These guys are doing it right!
E. B. Snodgrass
Service is wonderful but if you are on a normal working man's budget, you are just looking. I know you pay for quality and service, but even I get some sticker shock. It would be an item you can use most of your life and will to someone, but how many can the average working person really afford. Maybe that is why you don't see a large crowd in any of their stores.
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They sure do. Depending on how backed up they get they may or may not be able to handle you same day but if it's a simple battery change or something like that they've been pretty quick with me
No
I had a really nice experience
I can't see why not but I would call the store 1st before making the order just to make sure.
Very good. Limit number of customers at the door. Its very tightly controlled. Watches are cleaned and wiped down after each use. There are many hand sanitizer stations around and the staff did a terrific job wearing masks and maintaining distance all while providing exceptional service
They are a full service watch repair and leather works, but only Shinola products
Yes and change batteries on the house
The folks in the store are awesome, more than willing to help. Took my wife's watch in and we were surrounded by people wanting to help. Fixed it on the spot, no charge! Plus lots of cool stuff to check out.
Vasically anything you find online is available in store
You might try calling the store and asking them about the specific watch band in question. I have replaced the watch band on my Shinola watch two different times and they have always had them in stock and took care of me right away.
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