Why isn't your phone number working?? I can't get an update on an order... not even your email system is working. What is going on over there??

Brent Nix | Nov 1, 2021 | Category: Auto parts manufacturer

JEGS Performance Warehouse - All questions

Address: 101 Jegs Blvd, Delaware, OH 43015, USA

JEGS Performance Warehouse | Nov 1, 2021

Hello, we are currently experiencing a systems outage and are working around the clock to get the issue repaired. We sincerely apologize for the inconvenience and look forward to serving you soon!

hubba rocks | Nov 1, 2021

Absolutely ridiculous, called 2x a day every day for a damaged item i received. They don't answer phones calls or emails. Never use jegs for something. Terrible service

Jillian Salvia | Nov 1, 2021

I’m glad I’m not the only one! Been calling for 2 weeks about my order and I haven’t had a single email or update on it. Phone is disconnected, nobody answers emails. not cool jegs! Get it together

Meg H | Nov 1, 2021

Almost 2 weeks for an outage is crazy I call BS I want a refund

Ryan C | Apr 5, 2022

Long story short. I believe their phones run on a VOIP, which is over the internet. So if for some reason the server is down for any reason, it will seem like the number is disconnected. You can also use the live chat on the website to talk to someone. Usually the website runs on a separate server than the phone server. Just a FYI. This is what I'm guessing.

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