Im not aware of any guality seafood joint where 30 minutes is enough time to get fed. Especially one as popular as Shells. Ive never been disappointed therr
I am not sure why you were not offered any sauces or silverware but i will definitely address the issue. We try and make lunch breaks as fast as possible for pur customers but its tough to hit a 30 minute dine in experience when all our food is made to order but we will work to do better! We do offer online ordering also of that would save you time. Thank you for your business!
We ordered online and picked it up. The 30 minutes started when we left the floor...we dont have enough time to leave and go sit down and eat...although that would be nice! One of us left and the others covered her patients. After settling in and trying to find any butter or silverware there was no time to go back and get any fast food or take out. It was disappointing to have such a wonderful meal and no way to eat it. I dont eat naked seafood or crab without butter. The sausage was good as were the potatoes, but the shrimp and crab went home with one of us because two of us dont eat microwaved seafood or cold seafood. Spent a lot of money for sausage and potatoes. I dont know how three orders went out with NO sauce or silverware...and our dining room was closed so we couldnt ask them. Three nurse's and CNA's worked hard for a good meal...and got sausage rounds and taters we ate with our fingers.
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