I know you can definitely order by phone; they don't have an online shop with inventory you can browse but if you have an Instagram account, that's a fantastic way to see what's in stock...the account is very active, new shipments are posted when they arrive along with ideas of yarns in stock for new, trending or popular patterns, customer and staff projects made with shop yarn, etc. Or--if you're looking for something specific--you could call and ask if they have anything along those lines; Donna and co. are so incredibly helpful and kind.
Www.blackmountainyarnshop.com
It is the nicest yarn shop that I have ever been in and everyone is so helpful
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