Other clinics are just as bad. If not worse. The quality of care, physicians expertise, professional staff, etc. far outweigh this one issue. As far as I'm concerned this is a clinic that other clinics should take lessons from. If you need any form of ortho care it would be foolish to go anywhere else. They installed a new system a few months ago and getting the phone answered or a call returned is a resulting problem. Voice mail in general has become a deterrent to excellent customer service throughout the business world
We apologize for any delays you may be experiencing. Please do try to call the office or schedule your appointment online at orthocarolina.com. Thank you.
They gave probably been closed for the holiday. They always answer my calls immediately.
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