When does the silver haired lady work? She was rude and harassing about this, no other employee was like this. I would like to avoid the hours that she is there.
Your health and safety is our #1 priority, and we're committed to keeping our clubs clean and safe. For the enhanced safety of our members, guests, and staff, masks are now required except while actively working out, and in accordance with local restrictions, in all Planet Fitness locations worldwide, effective August 1, 2020. This means that a mask must be worn at all times, and in accordance with local restrictions, in the club (except while actively working out) including when entering and exiting the facility, in between machines and exercises on the gym floor, cleaning, and while in the locker room, but NOT behind a private enclosure such as a shower or tanning room. While you are actively working out, you do not need to have a mask on.
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