I have been a customer of Boulevard Animal Hospital since Dr. Brett's father, Dr. Jerry, had the practice, going back over 30 years. The pandemic affected them with staffing issues, both veterinarians and staff are less than before. Dr Brett is currently the only vet. I would never go to any other vet clinic. The experience Ivelisse described is very out of character, as I have never experienced this with any staff or vet here in the past. They are n amazing group of people who have cared for all of my many pets over the years. I have seen disrespectful and rude customers in the past, and the staff has remained professional, so what happened here seems to be an isolated incident, or a misunderstanding. I totally disagree with anyone referring to any place as "garbage" - i would highly recommend calling and asking for a call back from Dr Brett or a Manager. Dr. Brett and his staff are professional, nice and caring. I highly recommend Boulevard Animal Hospital.
I have been going there for 14 years, and no one has ever been rude to me in the office or on the phone. They have been very busy lately because of Covid and staffing issues. Also, Dr. Brett has been working by himself! If you call and have to hold on for a few minutes, be patient. It is a great place!
What? Can you say that In English? Maybe the young lady didn't understand you? It seems you don't have the language down. ?
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