I apologize for the time you waited tonight. It was unusually busy due to large holiday orders, they should have given you a better estimate of the time of your delivery. I would like to be able to make it up to you. Next time you would like to order from us ask for Peter and I will compensate you for the unacceptable wait time you experienced tonight.
It's the holiday season and a Saturday night. You have to expect a longer than usual way time. I just had food from Carlos at a family function and it was terrific. Carlos and my family go back 50 years.
Yes there would be a wait .. I suggest call ahead and/or make a reservation.
It's the Holiday season & the weekend very busy
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