On 10/18/19 I had the worse customer service from a driver named Bernie at the South Lot. If it’s your job to drive and handle baggage what does it mean when you don’t? Incompetence or Ignorance???

I use them often and never had a problem. Maybe something happened that Bernie was having a bad day. Although not an excuse; however give him the benefit of doubt. He may have been on overtime while working all night. He may have been tired and burned out. Give them a second chance.

Sorry, can't help..was in the cell phone lot.