Why do they treat us like fools waiting for the call to be answered? I have been on the phone for an hour and they tell me right now all our agents are busy in a moment we attend to it because the scoundrels do not answer they say they have no service

In no way, senora. We are untold the amount of Mexicans that it is impossible to attend to all Mexitel serves the entire country But this may change The coming year. The government will see changes to the dating system. Make your appointment online or by phone a minute before 10 and you will see that it grabs the line.

Mrs. Griselda, we know that the Mexitel system has a saturation in its telephone lines due to the high number of nationals who call to schedule an appointment at one of the Consulates of Mexico. We highly recommend that, to the best of your ability, try to make your appointment through the Mexitel page: https://mexitel.sre.gob.mx where you can select the day and time of your preference.