How to renew consular registration?

I want to renew registration and I have days talking and answering the machine and cut the call I can make

add your appointments on the website! they have to create an account, then they can make the appointment ... they have appointments available for the next day! at all hours! do not get wet, if you can! I made the appointment to my husband in the same week that he added his account and pin! luck!

I made an account and even then I couldn't enter my account what a courage 🤬 help me!!