They base it on income and as we know it not good for A lot of ppl. Give them a call and leave message they are really nice there I got my cat baby too and she is my kid and I hope she don't get sick because it hard time these day good luck
You can call animal friends and ask they are the cheapest I found the veterinary my palm had was in Fairfield and they calaps his trak and had to put him down at5 year's old he had health insurance with them I don't recamend them they killed my dog the one by Mike's car wash and all they were doing is cleaning his teeth my best friend Bear
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