My advice is to call/email them and if again no response, get box office hours and see if you can talk with someone in person.
It would depend on what section your assigned seats are located so I would suggest trying to call them about getting reassigned seats. A different method of mobility may be your best bet if you are unsuccessful in getting a hold of anyone. The main orchestra's floor is easy to push a wheelchair but you will not be able to push the wheelchair down the aisle to get to your seat if in the middle. Have fun!
Thanks! Your answer is awaiting moderation.