I bought a tv online and I never got any type of receipt or info on my purchase the rep I talked with on chat said I would be getting an e-mail that would have all the tv info and a complete cover of my purchase. Do you know why I never got it??

Did you check your junk mail? Sometimes if you have different folders for your mail, it will go into another folder. If you didn't receive any info, like the other person said, contact best buy in person.

Go to Best Buy service counter and ask for a copy of your receipt and have them get you whatever info you need on the tv. Sometimes in person is better