Ken~ Great question! Unfortunately, luggage companies aren't providing parts for their cases which require us to either customize the part or the bag. Sometimes those pull handles have broken push buttons that need to be welded. Feel free to stop in to let us troubleshoot your problem and determine if it's worth getting repaired or not.
Check with them. They are very friendly and helpful. They might also suggest other ways to accomplish what you need done. They are up front about their pricing also.
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