It's easy to get an appointment online. What's hard is to get one the same day. If you're not in a huge hurry getting an appointment online is by far the best way to go. Also, when you go for the appointment look for the person in a blue shirt with a small Apple logo who's holding a tablet. Check-in with that person to let them know you're there.
The easiest way is to book and appointment online.
You can call and speak with a very annoying robot or go online and schedule an appointment. Or like the previous person said, try to walk in and hope there's someone available.
It's almost impossible to call or get a online appointment. Your best bet is it get into the mall at 930 am and talk to the apple employee to get a appointment right then or as soon as they open at 10 am
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