Hi, We bought a brand new Genze ebike and unfortuanetly due to injury, was not able to put it together before the 30 day warranty. When we finally tried to charge the battery, it did not work. The charger has a green light to indicate charging but the batter does not take the charge. We have never been able to use the bike.
yes.. tell me what happen and how long do u have that battery/
Not really sure. They give free estimates.
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