Website is your easiest way. Customers always have an agent as well, anytime you need them
The website is free and super easy to use. ;)
I agree with Penny Mark's, the site is a must. Plus the one you want could be in another state and could be shipped the your local store. Good luck.
You really need to go on CarMax.com instead of asking that here. That way you can see exactly what you are looking for.
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