There is a sign at the register for the processing fee of 3.5%. That is the fee for the privilege of using a credit card. That is the way I understand it. If there is a problem or mistake on the price of the gear you purchased, I will be happy to correct it. Please come by and bring in your receipt so I can help fix this situation. I really just want you to feel good about your experience with us. I am sorry for any inconvenience you may have had. Again I am more than happy to help resolve this situation. Please come by or give me a call. Thanks, Rodney
Yes
Ken's has always been to me..The extra charge is something I wasn't aware of..I am sure they willake it right,
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