Why does Customer Service never answer the phone? Been on hold, listening to it ring for 18 minutes. So much for customer service at Wal-Mart!

Judy Jones | Oct 20, 2019 | Category: Department store

Walmart Supercenter - All questions

Address: 303 Fallston Blvd, Fallston, MD 21047, USA

Dave Hessler | Oct 20, 2019

Not enough people working to handle the workload. A normal situation. K-mart and Ames did that. Where are they now???

Brian Keith | Oct 19, 2021

Unfortunately, Walmart does not pay anyone to answer the phones specifically, so when customer service gets overly busy the in store shoppers will get waited on first.

jotham sume | Oct 20, 2019

Yea you rather go to the store the line long to see customer service so they probably not answering the phone

Scott Micheal | Oct 20, 2019

No u must relax They take care of Face 2 face

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