Scam, scam, scam. Only airline can contact you if on hold. No customs agent contacts a person about things being held by phone. You call the airline, or DHL, or FedEx, or etc. Sometimes if you have the right number from a broker or airline, you get the right number to call customs. Or from government website that shows the number you can call. CBP Customs in Dallas near the airport DFW.
Okay if I could send you a pic you might understand a package was sent to me but someone claiming to be an agent said the package is on hold at Texas customs Dallas airport . Can you help
No, only with the airline
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