Ruth this is allen tanner. do you know when we will receive a washing machine that works. we bought this one 3 weeks ago. it doesnt work. i saw you 2 weeks ago and you ordered us a new one. we havent heard anything.

Mr Tanner i know nothing about lowes but i do know never buy an appliance from them, sears or Conn's is the best buy and warranty

I agree Jerry. I bought my machine at Con's and if I have a problem they come out and fix it. I bought the extended warranty also. I love my machine. If they can repair the washer they will give you a new one. Hope this help.

Jerry is right. Once it's bought, they are not much help if you have problems.