Rush My Passport

Luis Rodriguez

Complete scam. They dont expedite anything, you have to get your own appointment, fill out your own forms. I thought that since they were aligned with FEDEX that made them legit, but not the case. Not sure how FEDEX lets them use their name...

jay outler

can you do no stars, things seem great until you go to the post office and are told no they are not using this company,, this company cant be used as a agent. i have created 3 tickets, no response

jacquita dawson

I went to my nearest FedEx facility to do the application for Rush passport only to find out that I need to go to the US post office to get documents verified. I asked a million questions to the clearly which she then had to get the instruction book out. One of the questions asked was did I need to send a money order or was my payment in full online she said everything is paid for and that I would just need to get documents verified. I also asked her if when we got the documents verified would we have to mail them from the post office or come back to the FedEx facility and she told me to return back to the FedEx facility . I call the nearest one (us post office )they don’t have an appointment I ended up getting an appointment and having to drive one hour and a half to the closest post office with an available appointment. Get down there only for them to tell me they don’t work with Fedex and that I would have to complete paperwork and get a money order to send and they will seal it there they cannot give me back documents that are not sealed.on top of that I had to get money orders for my self and my husband totaling another 500$ . I’m not sure about this service I would not recommend because of the unexplained rules and extra fees . If I’m going to do the foot work myself there is no need for this service. So I called to request a refund and am waiting … I had a lot of faith in this company until the under explained process. If you have a lot of time then maybe I would say use them but if you are up against the clock absolutely not.

Kevin MacDonnell

Don't waste your time. I sent in my passport for renewal using Rush My Passport and a day later sent in my wife's passport via regular mail. My wife's new passport arrived three days ahead of mine, even though I paid an extra $200+ to "rush" the process. You are better off using regular mail--it's faster and *way* cheaper.