Don't you wish Mcdonald's had a policy that workers couldn't be on their cell phones during work hours? If that were the case, they might catch mistakes when going throught the drive thru.

Yes

Lol Yes, that among other things would certainly help the often poor McDonald's service experienced in Pearland and other locations.

There is in fact a policy, whether it's enforced or not is up to the managers.

I rarely, if ever, have this problem. Unlike KFC, (all of them) where the drive through is a nightmare.

I hate to disagree with you but, there may be some truth to that.

Yes, I believe phones should not be in use at work unless they are required for work scope.