Go to greyhound website. It has a simple form that will give you the price.
i work for the one in springfield we are open afternoon also were u going
Personally i just look at Greyhound online. It tells prices now & one week. It shows routes, times, switches & stops. Some stops are actual Greyhound buildings, some are gas stations/convience stores or truck stops. Tickets online can be printed with itinerary. Otherwise if can go to stop have to purchase physical ticket, not sure why phone not answered, everything is internet now if dont have go to local library.
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