You can reach out to him and explain the situation and he will help. He's pretty understanding
My husband and I have had service on our laptops at Hyde Park Computer and we believe in the owner. He is trustworthy and honest. We highly recommend him.
Thank you for your question! If you are asking if we remove passwords, we can help with this issue. We will need to examine the computer first to get a better idea about what is going on with it. We offer free diagnostics so please call the store anytime between 4pm - 7pm, Monday through Saturday and we would be happy to assist you further.
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