Can I personally email the owner?

I don't know the email but the owner's name is David Karczewski. Maybe you van find his email in linkedin or another social media app.

I do not know, call the store personally and ask for the manager to give you the owner's name

I have never had to email the owner, try calling the store. Here you go. 1-847-395-7842. Good luck...

Not sure. Call the store