Do I need an appointment with the geek squad to look at my computer? I bought a MacBook Pro about a month ago and it keep going off line, I bought it at Best Buy

Kathy Grimes | Oct 18, 2018 | Category: Electronics store in Austin, Texas

Best Buy - All questions

Address: 9607 Research Blvd Ste 500, Austin, TX 78759, USA

Ethan | Oct 18, 2018

No. Take it to an apple store, and don't trust geek squad with your data.

Jon W | Oct 18, 2018

You do not need an appointment. A lot of people have had similar issues. Suggestion: Some people have reported that by moving the Energy Saver > System Sleep timer to more than 15 minutes it will keep the WiFi from disconnecting. Most Mac factory settings are designed to preserve battery life. However, this is not always what the Mac owner cares about. While some of the older MacBook Pro laptops and iMac s had connection issues, Apple solved most of those problems. I would almost wager it has to do with the sleep settings +/or energy saving for the battery. Good luck.đź‘Ť

Robert Flachofsky | Oct 18, 2018

No, but i would recommend taking it to an apple store, since it is under warranty with apple. Genius bar at apple does generally need an appt.

Jacob | Oct 18, 2018

If you bought the warranty, yes, but geek squad is a hassle and will usually just send it out to be looked at elsewhere. I hear good stuff about PC Guru but I usually fix my own pc problems.

Jeremy Lajmer | Oct 18, 2018

No

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