Try it again and if that doesn't work, then call the company and see what they say. Hope this helps.
They had what we wanted but trying to find a sales person took over 30 minutes last year.
This company is famous fir the bait and switch. Advertised items never in stock and never Willing to sell the floor model. Not very cooperative or interested in helping customers with problems!
Call the store is all you really can do. But I've never had a good experience here. The last fiasco cost me three days, lots of travel, and I ended up returning the product and finding it $200 cheaper somewhere else.
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