send somebody no phone will be answered now
They don't deliver
They do ship, I have done it before. I'll try the multiple locations thanks, i livr in Atlanta so its a rare event to get to NYC
In this busy Erev Pesach time it might be hard to get someone very quick to the phone, but i believe it should be possible to accomplish. I don't think they ship. Maybe you are mixed up with a different store, or could be that they gave you special service.
As far as i know they don't ship, so you'll have to go into one of their retail locations
Call all locations until one picks up the phone and tell them which location should put away a coat for you
I am not sure if there is an email or something else. Now before Pesach they are very busy and likely don't answer phones regularly.
Only by phone
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