They treated me and my children like garbage I talked to a lady on the phone and told her I was calling in regards to a honda pilot online and she said yes it is available so I said ok I will stop and get the money from the bank and I will be th

The honda pilot that was listed online I called about it and the lady said come on over and I will have it waiting for you to test drive so upon my arrival the man greeted me and I told him why I was there and who I had already spoken with so he goes inside so I am sitting there with my children exited about getting the SUV then a man and woman come cruising in at Johnson city honda in the car I was already promised so I ask what is going on the guy says I'm sorry I am selling it and I said I already spoke with the lady the SUV was supposed to be waiting on me to test drive I told the lady I was buying it and they looked at my tattoos and snarled at me like I couldn't afford it and walked back in. So I made my way in there and ask to speak with the lady and he said one minute so I stood there while they sold the car that I was promised and the lady never came out to talk to me so some other sales guy was talking to me and I showed him that I had cash and was prepared to buy the vehicle

We aren't sure exactly what happened but would be more than happy to talk with you about your concern. Please give Jason Prunkard, our sales manager, a call and he would be very happy to discuss things with you. 423-282-5440