To whom do I send a letter of praise for the calm, helpful Cassandra Godfrey at the Legacy store on Breckinridge in Duluth, Ga? She was the only customer service person in the store and handled the challenging transfer of my VerIzon.

Susan Clymer | Oct 14, 2020 | Category: Cable company

Spectrum - All questions

Address: 875 Lawrenceville-Suwanee Rd, Lawrenceville, GA 30043, USA

D Gr | Oct 14, 2020

Cassandra at the Legacy store on Breckinridge in Duluth, Ga? Was very helpful unfortunately the manager didn't know as much as she did and there systems for completing a transaction are garbage. I wanted her to get the sale but had to call back in because the system didn't complete the order. When u called back there was nothing there so I had to spend another hour and a half to try again. Now they double charged me. Of course it will take ya know 10 days for them to credit my card because they want to soak up that interest She gets a 4 spectrum gets a 2

Grant Arant | Oct 14, 2020

Probably to the Breckenridge address Ste 100. I'd just write it "Dear Management team" followed by your comments.

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