You will be able to pick them up by swiping the card you used at a machine.
Theatre kiosk or customer service. Just bring the cc you used online
its better to get it from fandango
You may also be able to go to the kiosks directly and use your card to pick them up. If you got charged they will have your tickets
Go to customer service desk and tell them the problem provide the card you used and correct identification
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