The service is horrible I called about a product the super intendant who answered the phone had no knowledge as to if they had the product and when the call was directed to sporting goods 2 different times no one ever answered..horrible service

Marie Sims | Oct 13, 2018 | Category: Department store

Walmart Supercenter - All questions

Address: 6001 Mahoning Ave, Austintown, OH 44515, USA

Jennifer Benson | Oct 13, 2018

As someone who works in a different Wal-Mart, we suggest you come look for yourself, I don't say that to be mean, it's just the new way they are doing schedule set-ups. The problem is they wrote the idea out on paper and didn't test it in a store before implementing it. So chances are there was no one actually scheduled for that department that day or the single person (out of 4) called off and the others all had plans made and couldn't come in to cover. Also, don't assume the person who works at the Fitting Room (which is the first person you talk to after calling) will know anything about another department. You aren't cross trained and just because we work there, doesn't mean we know what each department has or doesn't have.

Joseph DiLallo | Oct 13, 2018

Check for it online and if they don't have itbin stock order and have it shipped there or to your home. I just avoid yhe phone all together...too much waiting and much too slow. I know i hated answering the phone when I worked with the public.

Jared Hughes | Oct 13, 2018

That's terrible. They're still the best one around unless you go to new castle

Paul D. | Oct 13, 2018

STILL BETTER THAN BELMONT. THEY BEG FOR $ THERE. YHOUGHT I WAS GONNA GET MUGGED! B

Gary Beckett | Oct 13, 2018

If you go to the store and look you may find it. Or call back when there is someone is in sporting goods.

K Majors | Oct 13, 2018

go to store & see for yourself

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