Hello, First I would like to apologize for your wait. There are many things that could cause a delay, this does not excuse the lack of communication. If you are still interested please let me know and I will schedule an appt with you and will have the vehicle pulled up front waiting for you upon arrival.
When i bought my wrangler i only waited about 10 mins. But they were not very busy and i think the sale rep was highly motivated but not pushy.
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